Chaplains serve the spiritual and emotional needs of others through the work of pastoral care. They perform wedding or funeral ceremonies, administer communion, deliver spiritual messages, offer prayer at public meetings, and provide regular counseling. Chaplains also meet the needs of the moment, usually through listening and prayer.
In the event of tragedy, personal crisis, or a season of change, chaplains provide the pastoral care needed to help and support individuals. Consequently, chaplains work in a number of environments where pastoral care is needed.