The fire service is good at many things. When people dial 911, we respond rapidly, employ expert tactics that extinguish fires, rescue trapped occupants, and salvage personal belongings. We provide emergency medical care and, in some cases, ambulance transport for victims who are critically ill and injured. We are good at providing patient care. We are experts at bringing the emergency room procedures to the streets and living rooms of our communities. We are about serving those who are in need. Yet, if we truly want to meet the needs of our customers, we need to provide holistic care that addresses the emotional and spiritual needs of the victim/patient’s family and friends. We are not talking about long-term counseling; the priority is meeting the immediate needs and then handing the family and friends off to other caregivers, hospital chaplains, family pastors, and mental health experts to help facilitate the long-term healing process. The fire service chaplain is uniquely qualified to fill this role.