Crisis/Recovery Resources

This is a living list of resources available to City of Austin Public Safety personnel. For suggestions about unlisted resources, please complete an Employee Resource Suggestions.

Austin Oaks

To provide unique and specific treatment approaches to allow for a more stable future for the individuals we serve. From our inpatient care to our outpatient services, our continuum of care provides the mental health treatment necessary to move our population towards a more independent and normalized future. Whether it is a child, adolescent, or adult, it is our goal that they leave Austin Oaks with the tools to succeed.

Insurance

Approved provider for most major insurance companies & Managed Care Plans

Programs Offered

  • Adult Inpatient
  • Children Inpatient (4-17)
  • Evening Dual Diagnosis Intensive Outpatient
  • Substance Use Disorders Inpatient Rehab
  • LGBTQ+ Program
  • Women’s Inpatient
  • Inpatient Medical Detox
  • Expressive Therapy
  • Adolescent Residential (4-17y/o)
  • Adolescent Inpatient (4-17y/o)
  • Adolescent Partial Hospitalization (12-17y/o)
  • Child Partial Hospitalization (8-11y/o)
  • Adult Outpatient
  • Partial Hospitalization
  • PTSD & Co-Occurring Disorders
  • Other(s):

Additional Information

  • Child/Adolescent Inpatient - The University of Texas Charter School offers core curriculum so that children can stay on track academically while in therapy.
  • Expressive Therapy options - Art, Music, Recreation (games, sports, crafts, & skill enhancement activities)

 

Cedar Crest Behavioral Healthcare

Situated on over 30 acres in the beautiful rolling hills of Central Texas, Cedar Crest provides innovative behavioral health and substance abuse treatment for children, adolescents, adults, senior adults, and military personnel. Our private campus includes walking                            trails, picnic areas,  outdoor swimming pool, full-size gym, and state-of-the-art exercise equipment; providing opportunities for leisure, therapeutic recreation, and team building skills.

Location(s):  Cedar Crest Residential Hospital - 3500 S. IH-35 Belton, Texas 76513

                     Cedar Crest Outpatient Clinic - 2206 E. Central Texas Expressway  Killeen, Texas 76543

Contact Information: 512-875-1839 or 855-407-1811

Insurance: (Contact Admission Specialist if your provider is not listed)

                     Tricare East

                     Tri West

                     Superior Health Plan

                     BCBS

                     Aetna

                     Medicare

                     Medicaid

                     Optum

                     Humana

                     Cigna

Programs Offered:

                    Adult Inpatient

                    Children Inpatient (5-12y/o)

                    Substance Use Disorders Inpatient Rehab

                    Adolescent Residential (12-17y/o)

                    Adolescent Inpatient (12-17y/o)

                    Adolescent Partial Hospitalization (12-17y/o)

                    Child Partial Hospitalization (5-12y/o)

                    Adult Outpatient

                    Partial Hospitalization

                    PTSD & Co-Occurring Disorders

Other(s):

                  Schizophrenia; Addictions including: Alcohol, Cocaine, Heroin, Meth, Opiates, Prescription Drugs

Cedar Crest Hospital

Facility that provides mental health and substance abuse treatment for children, adolescents, adults, senior adults, and military servicemen and women.  Treating substance abuse and mental health issues with tailored inpatient, residential and outpatient programs.

Help Line: (877) 684-9667

Crisis Text Line

A service that allows people in crisis to speak with a trained crisis counselor by texting “Start” or “Help” to 741-741.

Find an Employee Assistance Program provider

Administered by Deer Oaks

  • Username: austintexas.gov
  • Password: austintexas.gov

IAFF Center of Excellence

Exclusively for IAFF members.  It’s okay to ask for help.

Treatment for successful recovery from substance abuse, PTSD and other co-occurring behavioral health issues.

Help Line: (352) 771-2700

La Hacienda

La Hacienda is one of the leading privately-owned drug and alcohol rehab centers in the state of Texas and is ideal for those desiring to escape the bustling city while working toward a full and lasting recovery from addictions and addictive behavior. Our facility rests on 40 acres of serene Hill Country land situated on the confluence of the North and South Fork of the Guadalupe River in Hunt, Texas. Hunt is located 90 miles from San Antonio and 120 miles from Austin, Texas. La Hacienda is the place to initiate your sobriety and learn to stay sober. Within 3-5 weeks, you will have completed most phases of residential treatment, including detoxification, individual counseling, group therapy, family therapy, specialized classes, activities therapy, and detailed instruction in 12 Step application. 

Insurance: Approved provider for most major insurance companies & Managed Care Plans

Programs Offered:

  • Adult Inpatient
  • Substance Use Disorders Inpatient Rehab
  • Women’s Inpatient
  • Inpatient Medical Detox
  • Adult Outpatient
  • Partial Hospitalization
  • PTSD & Co-Occurring Disorders
  • Collegiate Chemical Dependency Program
  • Adult Chemical Dependency Program
  • Prescription Drug Dependency Program
  • Relapse Program
  • Christian Focus Group

Other(s):

  • Alumni Services & Continuing Care: Treatment is only the beginning of recovery. The
  • Continuing care recommended by La Hacienda provides referrals and services that
  • Compliment treatment.

La Hacienda Treatment Center

Facility that provides treatment for alcohol and chemically dependent individuals and their families.  Recovery is an ongoing process and a strong foundation is built in treatment through working the Twelve Steps; Successful recovery for a chemically dependent patient requires total abstinence from all mood/mind altering chemicals unless competently prescribed; A spiritual experience is the ultimate goal of the treatment/recovery process; Engaging in a spiritual program of action while in treatment and after treatment is the best way to maintain recover.

Website: lahacienda.com/

National Suicide Prevention Lifeline

The national (USA) suicide hotline. Not first responder specific, but they can and will talk to anyone who needs help. We’ve been told by one of their founders they have a large number of first responders and veterans who volunteer.

Help Line: (800) 273-8255

PocketPeer

“SUPPORTING OUR FIREFIGHTERS”
Resources to help yourself, a coworker, family member or friend.

Website: PocketPeer.org

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